At Amira Rue, we strive to ensure your shopping experience is seamless and enjoyable. However, we understand that sometimes you may need to cancel your order. Please review our cancellation policy below:

1. Order Cancellation

• Before Dispatch: 
  1. You may cancel your order within 24 hours of placing it, provided that the items have not yet been dispatched. Cancellations made within this timeframe will be eligible for a full refund.
  2. To cancel an order, please contact our customer support team at [email protected] with your order details.
• After Dispatch:
  1. If your order has already been dispatched, it cannot be canceled. However, you may still return the item after receiving it in accordance with our Refund Policy.

2. Non-Cancellable Items

• Personalized or custom-made items are non-cancellable and non-refundable.

3. Refund Processing

• Upon successful cancellation of an order, your refund will be processed within 7-9 business days via the original payment method.
• Please note that your bank or payment provider may take additional time to reflect the refund in your account.

4. Modifications to Orders

• Once an order is placed, modifications (such as changes to sizes, colors, or items) are only allowed within the first 24 hours and are subject to availability. After this period, no further modifications can be made.

5. Contact Us

• If you have any questions regarding our cancellation policy, please reach out to our customer service at [email protected]. We are here to help!
  We appreciate your understanding and thank you for choosing Amira Rue for your classic and trendy fashion needs!